FAQ

Can I engrave metal and stainless steel?

You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

 

How long does it take to assemble?

5-15 minutes (Depends on your preparation).                                       

How many hours can A5 or A5 Pro work continuously?

24 hours (In a well-ventilated environment).

What materials can be engraved?

Wood, plastic (opaque), cloth, leather, and other materials that can be burned by laser.

CAN I ENGRAVE METAL AND STAINLESS STEEL?

You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

Can the laser module be replaced?

Yes, but the Laser Module input voltage needs to support 24V.

How long is the warranty period?

One year warranty (We will send you the corresponding non-artificially damaged parts for free).

WHICH ENGRAVING SOFTWARE IS SUPPORTED?

LaserGrbl (Free)(Windows XP, Windows 7, Windows 8, Windows 10),LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Windows XP, Windows 7, Windows 8, Windows 10)